The Citadel

Welcome to the Citadel…

At the centre of our company lies ‘The Citadel’.

This is our exclusive membership that offers our clients to become a part of the Fortress inner circle, enabling you to have your own dedicated bespoke security management programme. Our independent security advisors will spend the time to get to know you and your business on a personal level, tailoring a Citadel programme that aligns with your identified risks.

Our annual membership offers:

Personal Security Advisor - As your security advisor, we will provide individualised advice and assistance based on your specific requirements and objectives. Our expertise enables us to provide well-informed, precise recommendations and unbiased guidance. We can help create action plans and provide a level of accountability as well as operate as your support system, streamlining the decision-making process. A long-term partnership with our advisor guarantees regular and beneficial support. 

Annual Security Review - The security survey and risk analysis are an in-depth study of the property, environment, activities, and procedures to identify vulnerabilities in relation to current and projected risk. This allows us to make recommendations on how to reduce those risks and vulnerabilities to an acceptable level.

Email & Telephone Advice - Direct contact allows for quick and convenient communication. You can reach out to your advisor easily without the need for scheduling appointments. This is especially important if you need urgent advice. Direct contact through email or telephone enables remote support, allowing you to receive guidance and assistance from your advisor regardless of your location.

Bi-Annual Physical Security Audit & Progress Review - We run a physical security audits to establish the presence, adequacy, and performance of security measures (physical, procedural, people and information). These determine the extent to which a security programme complies with baseline security standards.

Post-Incident Management - Post-incident management is a critical process that occurs after a security incident has been detected and contained. Its purpose is to minimize the impact of the incident, learn from the experience, and prevent similar incidents from occurring in the future. 

Annual Policy Review - Conducting an annual policy review ensures accuracy, compliance, risk management, efficiency, employee awareness, and continuous improvement. It is a proactive approach that promotes the effectiveness and relevance of policies within an organisation and ensures they are aligned with the ever-evolving changes. 

Security Awareness - We provide the critical awareness training to employees to support the security program implemented. All successful security programs must have the buy-in from employees to succeed, this creates more productivity in relation to security and improves the overall culture within the organisation.

Third Party Assistance - Many businesses/properties already have 3rd parties in place with regards to security for example systems such as CCTV, access control or intrusion detection. We can help assist with the management of these suppliers to ensure you are receiving the best service that meets your security requirements. We can also advise on other business operations that involve 3rd parties that can affect your security program.